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September 23, 2004
The Moment You Think You Are Doing Everything Right ...
Topic: 1) General Management
This afternoon I had the pleasure of seeing Terdema Ussery speak as part of the Cox School of Business Management Briefing Series. Terdema is the President and CEO of the Dallas Mavericks and the CEO of HDNet. Great speaker.


One of Terdema's comments really rang true with me. When sharing some perspectives on business management, he said something to the effect of "The moment you think you are doing everything right is the moment you are doing something totally wrong." I couldn't agree more, as such a type of mindset is reflective of people looking for confirming evidence only and ignoring disconfirming evidence. But apart from looking for disconfirming evidence, there is another way I have seen to promote a constructive business operation. Such an approach involves calculated experimentation and risk-taking, even in mature business environments and even in cases where one is already "winning". If anything, one can always place one or more calculated bets. Who knows? One might get some positively surprising results.


Steve Shu
Managing Director
S4 Management Group
Email: sshu@s4management.com
Web: http://www.s4management.com

Posted by sshu-s4 (c) S4 Management Group LLC at 12:31 AM CDT
Updated: September 23, 2004 12:44 AM CDT
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